If you have received your order and the items were were delivered in error or the items were damaged or defective, we will happily refund your money or exchange the products provided that you inform us of your intention to return the products within 7 working days from the date of your order being delivered. If items are unreturnable, then we need photographic evidence of the damage/defects of the products.
All refunds will be paid within 30 days of the date that you notified us of your intention to return the product(s). Please note that product images on the website are intended for illustrative purposes only and may not be exact representations of the item in stock.

Returning Items

You are responsible for the cost of returning products to us unless the items being returned were delivered in error or the items were damaged or defective.

We are happy to exchange product(s) that are damaged or defective as long as we are informed of your intention to return the product(s) within 7 working days of the goods being delivered. Please note that if you are exchanging a product that is more than the value of the replacement product, we will refund the difference via your original payment method.
If you are exchanging a product that is less than the value of the replacement product, additional payment will be required. Upon exchanging a product, you will be liable to pay a new shipping and handling charge. Please retain your original invoice as this may be asked for as proof of purchase. We will bill your credit card for the new merchandise and process your credit for any damaged merchandise as soon as we receive it or photos of it.